Terms of Use

1. Acceptance of Terms

By accessing or using the Diakon platform ("Service"), operated by [COMPANY NAME], CNPJ [xx.xxx.xxx/xxxx-xx] ("Diakon", "we"), you agree to these Terms of Use. If you do not agree, do not use the Service.

2. Service Description

Diakon is a platform that analyzes organizational documents and practices provided by the user, delivering an assessment and recommendations related to data governance. The Service does not constitute legal, accounting, or definitive regulatory compliance advice — recommendations are decision support tools and do not replace specialized professional evaluation when required by applicable law or regulation.

3. Account Registration

• You are responsible for maintaining the confidentiality of your account credentials.
• Registration information must be accurate, complete, and up-to-date.
• Sharing access credentials with unauthorized third parties within the same organization is prohibited.

4. Plans and Billing

• Available plans, pricing, and usage limits are described on the Pricing page, subject to change upon [30] days' notice to active subscribers.
• Subscriptions are recurring and automatically renew until cancelled by the user.
• [Define refund/cancellation policy — e.g., cancellation at any time without pro-rata refund for the current period, or according to applicable consumer protection law.]
• Payment processing is handled by a third-party provider (Stripe); Diakon does not store full credit card data.

5. Acceptable Use

You may not: (a) upload documents that violate third-party rights or contain illegal content; (b) attempt to circumvent technical limits of your subscribed plan; (c) reverse-engineer, scrape, or use the Service to train competing systems; (d) use the Service in a way that overloads or compromises its availability to other users.

6. Intellectual Property

• Diakon owns all rights to the platform, its technology, methodology, and brand.
• Documents uploaded by the user remain the user's property; Diakon receives a limited license to process them and generate the contracted assessment.
• Generated reports and recommendations are for the user's/organization's internal use.

7. Limitation of Liability

The Service is provided "as is". To the fullest extent permitted by law, Diakon does not guarantee any specific regulatory compliance outcome and is not liable for decisions made solely based on the platform's recommendations without qualified human review. [Clause to be calibrated with legal counsel — limitation of liability has specific rules depending on applicable consumer relationship.]

8. Termination

We may suspend or terminate accounts that violate these Terms, upon notice, except in cases of material breach requiring immediate action.

9. Changes to Terms

Material changes will be communicated at least [15] days in advance by email or platform notice.

10. Governing Law and Jurisdiction

These Terms are governed by Brazilian law. The courts of [city/state] are elected to settle disputes, subject to mandatory consumer protection provisions when applicable.